Is Rheem a Good Brand for Water Heater? 

24 / 07 / 2023

First, Rheem as a hot water system brand has a long history. In 1939, Rheem manufactured its first water heater in Australia. With its long history and solid presence, we can say that there’s a reason why Rheem is still here in this business. 

Second, Rheem has a wide range of hot water systems, including electric and gas storage, solar-powered water heaters and continuous flow (or instantaneous) systems. These water heaters have been servicing households and meeting commercial requirements for several years already. 

Now that you know the main reasons why Rheem is a good water heater brand, it will help if you also know if it meets certain criteria. For the rest of this article, let’s talk about what are those criteria and how these can help you make a smart choice. 

How to choose a good water heater brand 

Here are the key things to consider: 

Reputation and reliability 

Start by researching the reputation and reliability of different water heater brands. Look for brands that have a strong track record of providing high-quality products and excellent customer service. Read customer reviews and testimonials to gauge their overall satisfaction with the brand’s performance and reliability over time. 

Energy efficiency 

Energy efficiency is crucial when choosing a water heater brand to reduce utility costs and minimise environmental impact. Look for brands that offer energy-efficient models with high Energy Factor (EF) ratings. Water heaters with Energy Star certification are a good indication of superior energy efficiency and performance. 

Warranty and customer support 

Consider the warranty provided by the water heater brand. A good brand will offer a comprehensive warranty that covers key components and provides sufficient coverage for a reasonable period. In addition, look for brands that offer responsive customer support, including readily available technical assistance and prompt resolution of any issues that may arise. In systems such as water heaters, after-sale support could be as important as the quality of the hot water itself. 

Quality and durability 

The quality and durability of a water heater brand are important factors to ensure a long-lasting and reliable product. Look for brands that use high-quality materials and have a reputation for manufacturing durable water heaters. Research the construction, design and features of the models offered by the brand to assess their overall quality and durability. 

Safety features 

Choose brands that prioritise safety by incorporating essential safety features in their water heaters. Features such as temperature and pressure relief valves, anti-scald protection and corrosion resistance help ensure safe operation and protect against potential hazards. 

Size and capacity options 

Consider the size and capacity options offered by the water heater brand. Ensure that the brand provides a range of options to suit your household’s hot water needs. A reputable brand will offer different sizes and capacities to accommodate various household sizes and usage patterns. 

Price and value for money 

While price is a consideration, it should not be the sole determining factor. Look for a water heater brand that offers a balance between quality, features, performance and price. Consider the long-term value for money rather than solely focusing on the upfront cost. 


Choosing a good water heater brand involves considering factors such as reputation, reliability, energy efficiency, warranty and customer support, quality and durability, safety features, size and capacity options and overall value for money. In line with those factors, Rheem seems to be a good fit, whether you’re looking for an energy-efficient hot water system or a unit with good warranty and customer support. 

If you want to learn more about Rheem and other brands, you can visit this page about Rheem water heaters and this list of categories so you can quickly compare among different hot water brands.