About Us

About NSW Hot Water

We are a dedicated team of hot water specialists, consisting of licensed plumbers, gas fitters and electricians.

We pride ourselves in quality workmanship, quality products, and three principles:




We provide our customers and ongoing clients with knowledge of the task ahead, trust in what we are doing and full commitment to a project or task ahead.

Our goal is to provide a trusted service at an affordable price to assist you in having your hot water issues resolved in a timely manner.

All our vehicles are equipped with the majority of parts to get your hot water up and running as quick as possible, and we are fully insured.

We stock a large range of electric, gas, solar, heat pump and instantaneous hot water systems. This means if you require a replacement hot water system on a public holiday or weekend, we will be able to get you up and running. In a worst case scenario we would be able to provide you with a temporary hot water unit until your special ordered product was made available.

You will be pleased to know that NSW Hot Water are accredited Rheem, Aquamax, Vulcan, Dux, Thermann and Rinnai service agents, this meaning we can happily assist you in any warranty repairs and take it up on your behalf with the manufacturer.


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NSW hot water will have a friendly technician attend your property, diagnose your issue and give you a prompt solution to resolve your issue.

All our work is 100% compliant to the Australian Standards and all relevant codes and legislations.

We are available 24/7 for emergency call outs.

NSW hot water pride ourselves in safe work practice. We are compliant with all relevant Work Health and Safety (WHS) legislation, and further to this we have our own Work Health Safety and Environmental Management Plan. This plan consists of the following:

  • • Consultation, cooperation & coordination
  • • Risk management
  • • Monitoring & reviewing
  • • Incident & hazard reporting
  • • Emergency management
  • • Hazardous work
  • • Plant, equipment & structures
  • • Hazardous chemicals & dangerous good
  • • Health & welfare
  • • Induction & training
  • • Environmental management

NSW HOT WATER PTY LTD recognises its moral and legal responsibility to provide a safe and healthy work environment for employees, contractors, clients and visitors to site. This commitment extends to ensuring that operations do not place the local community at risk of injury, illness or property damage.

Our OHS objective is to actively work towards elimination of injuries and fatalities. Our target is to have a 100% annual reduction of all injuries and incidents

Some of the clients we currently service are:

  • • Rheem hot water
  • • Dux Hot water
  • • Rinnai
  • • Hume Housing
  • • DSL Construction & Renovations Pty Ltd
  • • Broadspectrum – Family & community services
  • • Community Housing
  • • Aboriginal Housing
  • • Net Strata
  • • Multiple Real Estate agencies and property maintenance corporations
  • • Private industry


We are proud Sponsors of the Chipping Norton Chargers Soccer Club.

We donate all scrap metals and recyclable materials to the Young Adult Disabled Association (YADA).